Data protection
We only keep necessary information; accounts, devices and security logs are kept separate.
ph9999 App Privacy Policy
This page shows the ph9999 App privacy policy in full; how Bangladesh users including Dhaka provide, what they do not provide, and when settings can be changed.
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1 minute policy summary
This policy, since 2019 for ph9999 service, explains what data Bangladesh users including Dhaka provide, what they do not provide, and when settings can be changed.
Cookie control
Cookies can be turned on or off; changes take 3 minutes.
User rights
There are ways to view, correct, and delete data.
Local access
Support notes also exist for bKash, Nagad and Rocket users.
3 steps to stop marketing emails
Messages decrease after a one-time opt-out.
Step 1
Log in to ph9999, open profile, then view notification settings.
Step 2
Disable promotional mail option; it takes 1 minute.
Step 3
Save; you will receive fewer emails in 24 hours.
Many Dhaka users reduce night notifications this way.
Cookies and tracking controls
Here two cookie types are most important.
Essential cookies
For login, sessions and security, these should stay enabled for proper app operation.
Analytics cookies
Helps identify which page has problems.
Time
Usually takes 2 minutes to change settings.
Data protection and partner sharing
There is a three-tier sharing policy
Analytics
Aggregate data is used; personal IDs stay separate.
Support
Limited data is viewed to resolve problems.
Retention period
Logs are kept for up to 90 days, then reduced.
Note: using bKash or Nagad does not create separate tracking.
Log in to the ph9999 registered account.
Requests submitted in 4 steps.
1. Confirm
Log in to the ph9999 registered account.
2. Submit request
Help page: write Delete account
3. Verification
Identity verification may take 1 business day.
4. Result
If the request is approved, permanent data removal begins.
What user rights exist
You can make 5 types of requests.
See
You can see what data is kept.
Correct
If name or number is wrong, update.
Limit
Limit use of some data.
Delete
You can request data deletion per policy.
Need help with privacy?
ph9999 email support or go to the contact page, usually replies within 24 hours
For more instructions Register Instructions More Platform information View
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